{"id":1810,"date":"2022-09-29T19:59:09","date_gmt":"2022-09-29T19:59:09","guid":{"rendered":"https:\/\/hsls.hr\/web\/?p=1810"},"modified":"2023-05-29T12:22:11","modified_gmt":"2023-05-29T12:22:11","slug":"kadrovski-slamperaj-u-pozivnom-centru-zg-holdinga","status":"publish","type":"post","link":"https:\/\/hsls.hr\/web\/kadrovski-slamperaj-u-pozivnom-centru-zg-holdinga\/","title":{"rendered":"Kadrovski \u0161lamperaj u pozivnom centru ZG Holdinga!"},"content":{"rendered":"

Ovih dana dobili smo potvrdu da je kadrovska politika Holdinga bila neozbiljno pripremljena kao i sastavljanja stihijski kao \u0161to smo na to i tada upozorili. Da je tome tako potvrdio je i nedavni mail koji je iza\u0161ao u javnosti , iz kojeg je vidljivo da Zagreba\u010dki Holding poziva tri svoje biv\u0161e djelatnice pozivnog centra za gra\u0111ane da se vrate na isto radno mjesto na kojima im je uru\u010den otkaz ?!?<\/p>\n

Od 20 djelatnika, jedanaest ih je dobilo otkaz \u0161to je rezultiralo da se pozivni centar otada nalazi u te\u0161koj situaciji te ne uspijeva ispuniti funkciju zbog koje je osnovan. U pozivnom centru za kontakt gra\u0111ana trenutno radi samo \u0161est djelatnika, a dnevno stigne do devet tisu\u0107a poziva. S obzirom da svaki djelatnik obradi po 150 poziva u svojoj smjeni, to zna\u010di da se obradi samo 10 posto poziva !<\/p>\n

Sada kada su shvatili da su grubo pogrije\u0161ili u procjeni potrebnog broja izvr\u0161itelja, prema zakonu su obvezni prvo pozvati da se vrate djelatnici kojima je uru\u010den otkaz ako u roku od \u0161est mjeseci od otkaza \u017eele zaposliti nove djelatnike.<\/p>\n

Osim pozivnog centra gu\u017eve se stvaraju i na \u0161alterima za informacije gdje na\u0161i sugra\u0111ani znaju \u010dekati po sat i pol, jer trenutno radi samo pet referenata u smjeni.<\/p>\n

Osim \u0161to ne pru\u017eaju uslugu koju su zaslu\u017eili na\u0161i sugra\u0111ani, problem je \u0161to su i preostali djelatnici pod velikim pritiskom i na izmaku snaga zahvaljuju\u0107i \u201cgenijalnoj\u201d kadrovskoj politici Holdinga izjavio je na konferenciji Kristijan Jeli\u0107 gradski zastupnik HSLS-a.<\/p>\n","protected":false},"excerpt":{"rendered":"

Ovih dana dobili smo potvrdu da je kadrovska politika Holdinga bila neozbiljno pripremljena kao i sastavljanja stihijski kao \u0161to smo na to i tada upozorili. Da je tome tako potvrdio…<\/p>\n","protected":false},"author":1,"featured_media":2448,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_lmt_disableupdate":"","_lmt_disable":"","footnotes":""},"categories":[3],"tags":[],"class_list":["post-1810","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-zagrebacke-vijesti"],"yoast_head":"\nKadrovski \u0161lamperaj u pozivnom centru ZG Holdinga! - HSLS<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/hsls.hr\/web\/kadrovski-slamperaj-u-pozivnom-centru-zg-holdinga\/\" \/>\n<meta property=\"og:locale\" content=\"hr_HR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Kadrovski \u0161lamperaj u pozivnom centru ZG Holdinga! - HSLS\" \/>\n<meta property=\"og:description\" content=\"Ovih dana dobili smo potvrdu da je kadrovska politika Holdinga bila neozbiljno pripremljena kao i sastavljanja stihijski kao \u0161to smo na to i tada upozorili. 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